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We think this was handled within previous answers

We think this was handled within previous answers

At exactly the same time, the fresh customer’s prior to allege is that he don’t publish any texts and that almost every other OurTime users could not answer his texts, is not appropriate.

Customers response

I’m rejecting it impulse while the: See lower than: This is obtained since . This type of ***** provides lied to you personally again!! and you may again!! and again. I really do guarantee ideas of all of the correspondence is managed on the files. I wish to get the contact info to suit your enterprise stat representative. We could possibly you desire you to information in the near future to get duplicates out of both parties of material and also you just like the a separate third-party are the most effective you’ll be able to source. That is probably prices these individuals money: apparently damage to the dependability is actually a fair price of doing providers, maybe a positive change so you can revenue equilibrium layer might get their interest. Many thanks for your own provider. ****************************

First Grievance

I NEED YOUR HELP TO RESOLVE THIS ISSUE WITH THIS DATING SITE “Our Time” I want to know WHY this dating site “Our Time” Blocked me from communicating with members on their site? Right after I had rejoin their site for <3>at the cost of <$>plus I chose to add the 1 time”Boost” cost [$]. Which Our Time states would bring more attention to my profile! I’m not new to this dating site but I’ve recently learned they don’t even have a “REAL contact number” to reach them to discuss any matter’s of concern and for them to address the concern within a professional manner! Also since I couldn’t contact Our Time through a phone call. I emailed Our Time” several times to request information to WHY they had Blocked me from their site? Important to note BBB>Right after I had paid Uruguayansk kvinnelige personer to rejoin their 3 months membership and equally added and paid for the “Boost”cost.My last email to Our Time”” with no response was .Still there’s no response from “Our Time” after my several emails to them up to this given day! This is what has led me to report them to BBB..Their unprofessional business practice, disregarding and ignoring my numerous emails. Most of all not an after thought .Our Time *Unscrupulous* manner of simply taking this senior citizen’s hard earned funds and ignore my numerous emails. Well now, I have the direct insight of how Our Time chooses to disrespect and ignore their customers.. THEY’RE NOT A TRUST WORTHY Dating site for this senior and I NO LONGER CHOOSE TO HAVE ANY CONNECTION NOR AFFILIATION WITH “OUR TIME”. Therefore, I’m requesting for BBB to seek Resolution for me with “Our Time”..I’M REQUESTING MY”FULL REFUND” for not having the use of my 3 months membership and the “BOOST”cost. PS.I have reloaded the photo of Payment I made to Our Time.<$>

Organization response

You will find assessed all of our ideas and certainly will concur that OurTime generated the choice to exclude which be the cause of abuses in our Terminology of use. For every the fresh OurTime Terms of service, OurTime may, in the its best discernment, PeopleMedia reserves the legal right to browse the and, if the appropriate, suspend or terminate your bank account rather than a reimbursement when the PeopleMedia believes that you have violated these Terms, misused the Features, or behaved in a way that PeopleMedia relation due to the fact incorrect or illegal, to the or off our Functions.”

While we just remember that , B will get continue to be disappointed with the impulse, so it account isn’t permitted feel reinstated, and will will still be banned. A full refund away from $ to the registration with the it account try awarded as part regarding the procedure. Such funds will be returned to the initial variety of percentage and may even capture **** business days to be acquired.

The user keeps, although not, proceeded to make contact with the brand new OurTime help group about this account, together with class enjoys responded to those passes because the recently given that . The consumer continues to discover announcements for each support citation response in the e-post target it provided in the event the admission is opened.

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